PRIVACY POLICY

This privacy notice covers data collected and processed by Rebuild Cost Assessment (RCA) as data controller (DC) for the following categories of data subject:

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1. Individual suppliers or prospective individual suppliers (RCA DC for pre and post contract data);

2. Individuals who work for/represent corporate suppliers or prospective corporate suppliers (RCA DC for pre contract data also used post contract);

3. Individual homeowner/lawful occupier/leaseholder (RCA DC for pre and post contract data) or prospective home homeowner/leaseholder (RCA DC for pre contract data);

4. Individual commercial property owners/insurance brokers/property managing agents (RCA DC for pre contract data also used post contract) or prospective individual commercial property owners/insurance brokers/property managing agents (RCA DC for pre contract data);

5. Individuals who work for/represent corporate commercial property owners/insurance brokers/property managing agents (RCA DC for pre contract data also used post contract) or prospective corporate commercial property owners/insurance brokers/property managing agents (RCA DC for pre contract data);

6. Individuals who work for/represent insurers or underwriters (RCA DC for pre contract data also used post contract);

7. Website users

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We take your privacy very seriously. This privacy notice will inform you as to how we look after your personal data when you visit our website www.rebuildcostassessment.com (our Website) (regardless of where you visit from) and when you correspond with us by telephone, email or otherwise. It tells you about your privacy rights and how the law protects you.

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IMPORTANT INFORMATION AND WHO WE ARE

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Purpose of this privacy notice

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This privacy notice aims to give you information on how Rebuild Cost Assessment Limited collects and processes your personal data through the use of our Website, including any data you may provide through our Website when you make an online enquiry or sign up for our newsletter and when you correspond with us by telephone, email or otherwise.

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Our Website is not intended for children and we do not knowingly collect data relating to children.

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It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

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Who we are

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Rebuild Cost Assessment Limited (we, us, our) is a data controller for the purposes of your personal data. This means that we determine the purpose and means of the processing of your personal data. You will find our contact details at the end of this privacy notice (see below: “How to contact us”).

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You will find our contact details at the end of this privacy notice (see below: “How to contact us”).

 

PERSONAL DATA WE COLLECT ABOUT YOU

Personal data is any information relating to an identified or identifiable individual.

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We collect, use, store and transfer different kinds of personal data about you. Depending on our relationship with you, this may include:

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• Full name;

• Job title;

• Business name;

• Name of your employer or the organisation you represent;

• Address;

• Email address;

• Telephone numbers (mobile and landline);

• Information to enable us to undertake credit or other financial checks on you;

• Your billing information, transaction and payment card information;

• Technical information from when you visit our Website, including your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Website;

• Profile information, including any username or password, and purchases or orders made by you and your preferences;

• Information about how you use our Website;

• Information about your property including sums insured value and construction information;

• Information about the type of organisation you are i.e. hotel, office building, etc. and trading activities;

• Insurance information with respect to current sums insured and any additional renewal information with regards to your insurance policy;

• Marketing and communications information, including your preferences in receiving marketing from us and your communication preferences; and

• Information that you volunteer to us when you make an online enquiry or sign up for our newsletter and when you correspond with us by telephone, email or otherwise.

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We also collect, use and share aggregated data, such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal  data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate the data about how you use our Website to calculate the percentage of users accessing a specific website feature. However if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

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If you do not provide personal data

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For individual customers or suppliers, where we need to collect personal data to enter into a contract with you and you fail to provide that data when requested, we may not be able to enter the contract with you. This data may include full name, address, postcode, property details, contact information. For individual customers, if you thereafter do not provide the personal data we ask for which may include full name, address, postcode, property details, contact information, this may delay or prevent us from providing our products or services to you.
 
HOW YOUR PERSONAL DATA IS COLLECTED

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Depending on the circumstances, we use different methods to collect personal data from and about you including:

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• Directly from you. You may give us your personal data when you make an online enquiry or sign up for our newsletter via our Website or by corresponding with us by email, telephone or otherwise.​

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• Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookies policy for further details.

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• Other sources. We may receive personal data about you from various third parties as set out below:

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• Technical data from the following parties:

  • advertising networks; and

  • search information providers.

• Contact, financial and transaction data from providers of technical and payment and delivery services;

• Credit reference agencies;

• From publicly accessible sources e.g. Companies House;

• From your broker;

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HOW AND WHY DO WE USE YOUR PERSONAL DATA?

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Under data protection law, we can only use your personal data if we have a proper reason for doing so, for example:

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• to comply with our legal and regulatory obligations;

• for the performance of our contract with you or to take steps at your request before entering into a contract;

• for our legitimate interests or those of a third party; or

• where you have given consent.

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A legitimate interest is when we or a third party have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

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The table below explains what we use your personal data for and our lawful basis for doing so. This will depend on our relationship with you.